Tickets
Get tickets
GET https://yourwebsite.com/api/support/tickets
[
{
"id": "1",
"accountID": "1",
"categoryID": "3",
"title": "I need help!",
"statusID": "2",
"readStatus": "1",
"updateDate": "2022-09-15 10:54:46",
"creationDate": "2022-09-15 10:51:02",
"categoryName": "Other",
"messages": [
{
"id": "3",
"accountID": "1",
"message": "please **help** me!",
"writeLocation": "1",
"creationDate": "2022-09-15 10:53:46"
},
{
"id": "4",
"accountID": "3",
"message": "<p><strong>How can I help you?</strong></p>",
"writeLocation": "2",
"creationDate": "2022-09-15 10:54:46"
}
]
},
{
"id": "2",
"accountID": "1",
"categoryID": "1",
"title": "Cheater report!",
"statusID": "2",
"readStatus": "1",
"updateDate": "2022-09-15 10:54:27",
"creationDate": "2022-09-15 10:52:07",
"categoryName": "Cheat",
"messages": [
{
"id": "1",
"accountID": "1",
"message": "please **help** me!",
"writeLocation": "1",
"creationDate": "2022-09-15 10:53:27"
},
{
"id": "2",
"accountID": "3",
"message": "<p>thanks banned!</p>",
"writeLocation": "2",
"creationDate": "2022-09-15 10:54:27"
}
]
}
]Get a ticket
GET https://yourwebsite.com/api/support/tickets/<id>
Create ticket
POST https://yourwebsite.com/api/support/tickets/<id>
Request Body
Name
Type
Description
accountID*
String
categoryID*
String
title*
String
message*
String
statusID
String
Default: 1 (Open)
1: Open
2: Answered
3: User-Reply
4: Closed
Close ticket
POST https://yourwebsite.com/api/support/tickets/<id>/close
Last updated